Terms and Conditions (T&C)

Payment Methods:
We accept payments by credit card and PayPal.

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Delivery Conditions:
Delivery times, costs, and regions vary depending on the product and are indicated during the order process.

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Right of Withdrawal:
You have the right to return your products within 5 days of receiving them, subject to specific conditions for each product.

 

Guarantees:
Atelier Insolite SARL offers a 2-year guarantee on its products, in accordance with Swiss legal standards. This guarantee covers any defects in materials or workmanship. Damage caused by improper use is not covered by the guarantee.

 

 

Privacy Policy

Data Collected:
We collect personal data such as your name, email address, and browsing data for order management and marketing purposes (with consent and exclusively for Atelier Insolite).

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Purpose of Data Collection:
The data is used to improve our services, manage orders, and personalize your experience on our website.

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Data Sharing:
Your data is not shared with third parties except for service providers necessary for processing orders (e.g., payment and delivery services).

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User Rights:

In accordance with Swiss law, you have the right to access, rectify, and delete your personal data. To exercise these rights, please contact us at info@atelierinsolite.ch.

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Product Information

Product Description:
Each product is accompanied by a detailed description including its characteristics, materials, dimensions, and customization options.

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Prices:
Prices are indicated in Swiss Francs (CHF) and include VAT.

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Stock:
Product availability is indicated on each product page.

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Cookie Policy

We use cookies to improve navigation on our site and analyze traffic. You have the option to accept or refuse non-essential cookies via our cookie management banner.

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Applicable Law and Jurisdiction

All transactions conducted on this website are governed by Swiss law. In the event of a dispute, the competent courts are located in Neuchâtel, Switzerland.